FAQ

The International Coaching Federation (ICF) is the leading global organisation dedicated to advancing the coaching profession by setting high standards, providing independent certification and building a worldwide network of trained coaching professionals. ICF exists to lead the global advancement of the coaching profession. Coach Triumph coaching programs follow ICF Code of Ethics.

Full Circle Global provides coach training courses that are globally accredited by the International Coaching Federation (ICF).

Coaching is a partnering process for you to better understand your true self and achieve your potential by empowering yourself. Coaching is present and forward looking, constantly moving towards your goal. It is non-judgemental, non-hierarchical and keeps you present at the moment. ICF defines coaching as “Partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential”.

Coaching is for you, if you are emotionally and mentally healthy and ready to grow to your true potential. The emphasis on a coaching relationship is on action, accountability, and follow-through. It stretches you to go beyond your comfort zone.

The Transformational Coaching Model provides you with a holistic and long-term sustainable growth by creating deeper awareness. We focus mainly on 9 key areas of life in order to achieve a deeper awareness, thereby a sustained growth.

Coaching will enable you to learn more about yourself, set inspirational & achievable goals, equip you with tools and techniques to keep growing towards your potential, and most importantly, knowing that it is you, taking actions, making decisions, achieving goals. Discover more about coaching benefits and we invite you to join our coaching programs by contacting Coach Triumph.

Coaching does not focus on your past pains and difficulties. Coaching focuses primarily on your present and future. The coaching process is not the same as Counselling, Therapy, Mentoring, or Training, where the focus of these are mostly of the past, and you are advised on what/how to do and follow a set structure.

Contact form is our main and preferred method of initial getting in touch. Afterward, communications can be done via email. You will also have your log in section on our website to access documentation and material relating to your coaching program.

Coach Triumph believes in providing flexibility to connect. Meeting face to face at a convenient location, virtual video or audio or a telephone call are optional mediums to connect. Coach Triumph is based in Maidenhead, UK. If you prefer a face to face coaching session, we can agree and arrange the coaching program to be in a location(s) convenient for Coachee and Coach. We also have Zoom video and audio capability. A telephone call is always an option too.

Note: each coaching session will not exceed 60mins. Peaceful surroundings allowing you to freely speak and maintain privacy will be important.   

Please let us know, no less than 48hours via email or contact form. We can reschedule the session.

If you were unable to inform us, no less than 48hours, we can still reschedule the session, but with an additional charge of GBP 50.00.

You can only postpone up to a maximum of three instances during the program (free or additional charges paid).

Session rescheduling beyond the above limit will incur a cancellation fee per session cost, according to the Coaching Program signed up.

Coaching Programs must be paid in full prior to the start of the first coaching session.

Program cancellation policy:

You must let us know, as soon as you can via email at contact@coachtriumph.com or via the contact form.

• Program not started (not had a single session): Program fees refunded subject to a cancellation fee of GBP 50.00.
• Program started (e.g. 1-3 sessions): Program fees refunded subject to a cancellation fee of 75% of the program fees paid.
• Program started (e.g. more than 3 sessions): No refund.

No refund is available in the instance that the Client is dissatisfied with the coaching services provided. The 3^rd stage of the 4 steps starting journey, allows you a free discovery session (approx. 30mins) to get to know your Coach, sense the personal chemistry, clarify any questions, doubts and get to know more about the coaching program details.

In the instance that the Client is required to discontinue a coaching program due to an unforeseen circumstance, the provision of a full or partial refund is at the sole discretion of Coach Triumph.